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3480, 3490, 3490E,  Tape Drive Repair 
We will beat any tape or optical drive repair price by 5%
 

Please always get a repair authorization number before you ship your drive into us for repair.
No matter which method you choose, we need all the information asked for in the below ordering forms.

Order Repairs Online        Order Repairs by Fax  
   Order Repairs by Phone

Turnaround Time: 1 week or less (not including shipping time).
Estimate Basis Repair: $450 plus parts for 3480 and 3490 or $550 plus parts for 3490E
Expedite Repair Service: $50 per drive when you need your drive fixed in 48 hours
(2 business days-shipping time not included).
Bench Fee: $50 per drive if it is not repairable or if no trouble is found
Warranty: 6 months
 

Partial List of Manufacturers/Models:

Brand

3480  18 Track

3490  18 Track

3490E 36 Track

Estimate Repair

$450 + parts

$450 + parts

$550 + parts

Qualstar

   

3490E

Cipher

T480

T490

 

Fujitsu

M2481A or M2481B
M2483B
M2485B

M2483H
M2485H


M2483
K, M2483KE
M2485K, M2485N

M2488
M2488C

M2488E

StorageTek

STK4220
STK4280
STK4288

   

Tandem

5190
5191

   

ODI
 Overland Data

                   T480

L490
T490

L490E
L490E
T490E

M4 Data

 

M490L

M490E

                 Philips                     TD3610
                  TD3620 
                  TD3630
 
                 Tandem                      5190                    5194