3480, 3490, 3490E,  Tape Drive Repair 
We will beat any tape or optical drive repair price by 5%
 
Please always get a repair authorization number before you ship your drive into us for repair.
No matter which method you choose, we need all the information asked for in the below ordering forms.
Order Repairs Online        Order Repairs by Fax     Order Repairs by Phone

Turnaround Time: 1 week or less (not including shipping time).
Estimate Basis Repair: $450 plus parts for 3480 and $750 plus parts for 3490 or 3490E
Expedite Repair Service: $50 per drive when you need your drive fixed in 48 hours
(2 business days-shipping time not included).
Bench Fee: $50 per drive if it is not repairable or if no trouble is found
Warranty: 6 months
 
Partial List of Manufacturers/Models: